Star Casino Cookies Policy

At Star Online Casino, we use cookies and similar tracking technologies to operate our website, secure your account and improve the experience you have every time you visit us. This Cookies Policy explains what cookies are, why we place them on your device, and how you can manage or withdraw your consent when you play at Star Casino. By continuing to browse Star Casino.nl or by using the Star Casino app, you agree to the use of cookies as described below, unless you have adjusted your browser or device settings to refuse them.

What Are Cookies

Cookies are small text files that we store on your computer, smartphone or tablet when you visit our platform. They allow us to recognise your device on future visits, remember your preferences, and help us understand how players interact with our casino online. We also use similar technologies such as pixels, web beacons and local storage, particularly within our mobile app and live casino environment, and references to "cookies" in this policy cover these technologies as well.

Why We Use Cookies at Star Online Casino

We rely on cookies for a number of essential and functional purposes. Our Star Casino platform would not work properly without certain cookies, and others help us tailor our services to your preferences and obligations under Dutch gambling regulation.

• We use cookies to keep you securely logged in after Star Casino login, so you do not need to re-enter your details on every page.
• We use cookies to remember your language preference, deposit limits and responsible gambling settings.
• We use cookies to detect fraudulent activity, verify your identity, and comply with our reporting duties to the Kansspelautoriteit.
• We use cookies to measure how visitors use our casino Star Casino website and app, so we can improve navigation, loading speed and game selection.
• We use cookies to personalise the promotions, bonus Star Casino offers and Starclub rewards that we show you.
• We use cookies to support customer service tools, including our live chat, so our team can assist you efficiently.

Strictly Necessary Cookies

These cookies are essential for the core functioning of our services and cannot be switched off in our systems. They enable secure sessions during Star Casino login, protect against unauthorised access, and allow the near-real-time connection our control database maintains with the Kansspelautoriteit, as required under the Remote Gambling Act (Koa). Without these cookies, we would not be able to provide you with a safe casino online Star Casino experience.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred currency, sound settings, or whether you last accessed the desktop version, the Star Casino mobile app, or our iOS and Android applications. They also help us remember your session preferences within our separate live casino app, so features like live blackjack, live roulette and live baccarat load smoothly each time you return.

Performance and Analytics Cookies

We use analytics cookies to understand which games, promotions and pages attract the most attention. This helps us decide which slots to feature, how the Star Casino slot catalogue is organised, and how tournaments, jackpots and boosts perform. We may use third-party analytics providers to process this data on our behalf, but we do not allow these providers to use the information for their own independent marketing purposes.

Marketing and Advertising Cookies

With your consent, we use marketing cookies to show you relevant advertising about our welcome bonus, sports betting offers, StarCombo Xtra, or Starclub loyalty benefits, both on our own site and on third-party platforms. These cookies help us measure the effectiveness of our campaigns and avoid repeatedly showing you offers you have already used, such as a Star Casino voucher or a Star Casino bonus code you have already redeemed.

Cookies Used Within Our App and Mobile Services

Our Star Casino app, available for both Android and iOS, together with our dedicated live casino app, also uses cookies and comparable local storage technologies. These allow biometric login through fingerprint or Face ID, keep your Starcoins and Starpoints balance synchronised, and ensure that missions such as the Star Casino App Mission function correctly. If you download the Star Casino apk or install the app through official app stores, the same cookie principles described in this policy apply to your mobile sessions.

Third-Party Cookies

Some cookies on our platform are placed by trusted third parties who provide services on our behalf, including payment processors for iDEAL and Wero transactions, identity verification providers, game studios such as Pragmatic Play, Evolution and NetEnt, and independent testing bodies like eCOGRA and GLI who verify the fairness of our random number generators. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further details.

How Long Do We Keep Cookies

Some cookies are session cookies and are automatically deleted once you close your browser or log out of your account. Others are persistent cookies that remain on your device for a defined period, ranging from a few days to several months, depending on their purpose. We regularly review our cookie retention periods to ensure we only keep information for as long as it is necessary for security, compliance or service improvement.

Managing Your Cookie Preferences

When you first visit our site, we present a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time through our cookie settings tool, accessible from the footer of every page. Please note that if you disable certain cookies, some features of our Star Casino online platform, including personalised bonuses, saved limits, or smooth Star Casino login, may not function as intended.

• You can adjust cookie settings directly through our on-site consent management tool.
• You can configure your browser to block or delete cookies, though this may affect your experience across our casino Star Casino services.
• You can contact our support team via live chat or email if you have questions about how we use cookies.

Cookies and Responsible Gambling

We also use cookies to support the deposit, balance and time limits you set when you register with us. These cookies help us apply your chosen restrictions consistently across desktop, mobile browser and app sessions, and they assist us in identifying patterns that may indicate a need for additional player protection tools. We take these obligations seriously as part of our licence granted by the Kansspelautoriteit under registration number 2389/01.326.967.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or the way we operate our casino online Star Casino services. Any updates will be posted on this page, and where changes are significant, we will notify you through email or a notice on our platform. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions regarding this Cookies Policy, or if you would like more information about how we process your data, please reach out to our customer service team. You can contact us via live chat, available 24/7, by phone on 0800 0222001, or by email at klantenservice@Star Casino.nl. Our team is here to provide clear answers about Star Casino documentation, our data practices, and your rights as a player.