Sign In to Star Online Casino

Registering a New Account

If you haven't joined us yet, creating an account at Star Casino takes just a few minutes. We ask for some personal details upfront to comply with Dutch regulations and to make sure your future withdrawals go smoothly.

1. Visit our official website and click "Register"
2. Fill in your name, date of birth, citizen service number and address
3. Provide your email, phone number and bank account details
4. Set your deposit, balance and playtime limits
5. Confirm your details and log in with your new credentials

Step-by-Step Login Guide

We've kept the process simple no matter which device you're using. Here's how to get into your account in seconds:

1. Go to the official Star Casino website or open our app
2. Click or tap the "Login" button in the top corner
3. Enter the email address and password you registered with
4. Complete any security check if prompted (such as a one-time code)
5. Access your dashboard, balance and games instantly

Logging In on Desktop

From your computer, simply visit our website and click the login button in the top right corner. Enter your credentials, and you'll land straight on your account overview, where deposits, withdrawal times, and your favourite games are all one click away.

Claim Your Welcome Bonus After Login

Once you've registered and logged in for the first time, you'll be eligible for our Star Casino welcome bonus package. We reward new players aged 24 and over with a generous match on their first deposit, and the same offer extends to our live tables.

Minimum deposit is €10, and sports bets don't count towards the casino playthrough. We may change or withdraw promotions at any time, so it's worth checking your account dashboard for the latest terms once you're logged in.

StarClub Rewards Once You're Logged In

Every time you log in and play, you're earning progress in our StarClub loyalty programme. Starpoints move you up through Bronze, Silver, Gold, Platinum, Diamond and VIP ranks, while Starcoins can be spent in the Starshop on vouchers, free spins and Money Vault tokens. From Silver rank upward, we unlock exclusive perks like the Party Wheel, the Win on Wednesday Wheel and personalised monthly offers. Diamond and VIP members even enjoy early maximum payout boosts, on top of everything else Star Casino has to offer.

Verification and KYC

As a licensed operator, we're required to verify every player against the Cruks register using their citizen service number. We may also ask for a valid ID, a bank statement, or a recent utility invoice before approving certain withdrawals. This keeps Star Casino compliant and your account protected, and in most cases the check is completed within minutes.

Security Measures for Your Account

We take account security seriously at Star Casino. Every session runs over an SSL-encrypted connection, and our systems are connected in near-real time to the regulator's control database. On top of that, we give you tools to protect yourself:

• Set daily, weekly or monthly deposit limits
• Set a maximum account balance
• Set a maximum playing time per session
• Enable biometric login on the app for extra protection
• Contact support immediately if you notice unusual activity

Limit decreases apply instantly, while increases only take effect after a week, giving you a built-in cooling-off period if you ever change your mind.

Account Recovery

If you're ever locked out of your account, don't worry — recovering access is quick and straightforward with our support tools.

• Forgotten password: use the "Forgot Password" link to reset it via email
• Account temporarily locked: this happens after several failed attempts, and our support team can unlock it quickly

Logging In on Mobile

We know most players prefer gaming on the go, which is why our Star Casino mobile app for iOS and Android mirrors the desktop experience. You can even set up biometric login with your fingerprint or Face ID, so signing in to Star Casino takes just a second every time you open the app.

Troubleshooting Login Issues

Occasionally, you might run into a hiccup when trying to sign in. Here are the most common causes and how we help you fix them:

• Incorrect email format: double-check for typos in your registered address
• Browser cache issues: clearing cookies often resolves loading problems on the desktop version
• Outdated app version: update the Star Casino app for the smoothest experience

Our Customer Support

If you ever run into trouble signing in, we're here to help. Our Dutch-speaking support team is available every hour of every day.

• Live Chat: available 24/7 directly on the website and app
• Phone: 0800 0222001
• Email: klantenservice@Star Casino.nl
• FAQ Section: available on our official website